Política de privacidad

Cortes Immigration Law Firm PA, referred to in this Policy as “Cortes Immigration,” the “firm,” “we,” “us,” or “our,” respects your privacy and recognizes the importance of protecting the personal information of visitors, individuals interested in our services, prospective clients, and clients.

This Policy explains how we collect, use, disclose, and protect personal information in connection with our websites, advertising campaigns, forms, and communication channels.

It applies to the following domains:

• https://cortesimmigration.com
• https://cortesimmigration.com.br

It also applies to information received through Facebook and Instagram advertising forms, telephone, WhatsApp, and other channels associated with the firm, subject to any specific notices provided at the time of collection.

1. Firm identification

Cortes Immigration Law Firm PA, 608 E Central Blvd, Suite 2, Orlando, FL 32801, United States, Telephone: +1 (407) 491-8200

For questions about this Policy or requests concerning your personal information, please call us or send correspondence to the address above, indicating that your inquiry concerns privacy.

2. Information we may collect

The information we collect depends on your interaction with the firm.

Information you provide

We may receive:

• Your name, telephone number, email address, and mailing address;
• Country of residence, language, and contact preferences;
• Professional, educational, and résumé information;
• Your interest in particular legal services;
• Information needed to schedule meetings;
• Messages, requests, and documents you voluntarily submit;
• Records relating to proposals, engagement, billing, and payments.

During a legal evaluation or the provision of services, we may also need to receive identification documents, passports, immigration records, family, financial, and professional information, and other information relevant to your matter.

Documents and sensitive information should be submitted only through channels designated by our team.

Avoid including identification numbers, financial data, health information, or confidential details about your matter in public comments, advertising forms, or public social media messages.

Information collected while you browse

Depending on the tools enabled and your preferences, our websites and technology providers may collect:

• IP address;
• Browser, device, and operating system type;
• Pages visited, dates, times, and visit duration;
• Referral source, such as a search engine or advertisement;
• Interactions with buttons, links, and forms;
• Cookie identifiers and similar technology identifiers;
• Approximate location inferred from your IP address.

Information received from other sources

When necessary, we will confirm the accuracy of the information and authorization for its use directly with you.

3. How we use information

We may use personal information to:

• Respond to requests and establish contact;
• Schedule meetings and conduct initial intake;
• Identify potential conflicts of interest;
• Evaluate whether we can provide services;
• Prepare proposals and establish engagements;
• Provide legal services and manage the matters for which we are engaged;
• Administer documents, payments, and internal records;
• Send communications about your inquiries and services;
• Send content and promotional communications when permitted and subject to required authorizations;
• Understand website performance and evaluate campaigns;
• Prevent fraud, unauthorized access, and incidents;
• Comply with legal, regulatory, and professional obligations;
• Exercise or defend legal rights.

Providing information for a specific request does not grant unrestricted permission to use it for purposes incompatible with that request.

4. Facebook and Instagram forms and advertisements

When you complete a form associated with a Cortes Immigration advertisement on Facebook or Instagram, we may receive the information you submit, including information prefilled by the platform and confirmed when you submit the form.

We use this information to respond to your interest, explain our services, schedule an appointment, and follow up on your request.

The information may be organized in customer relationship management and intake tools used by the firm, with access limited to individuals and service providers who need it for those activities.

We do not sell lead lists or provide information received through advertising forms to third parties for marketing their own products or services.

Submitting a form does not constitute an engagement for legal services and does not guarantee eligibility for or approval of any immigration benefit.

Facebook, Instagram, and WhatsApp also process information under their own policies. This Policy describes the firm's processing activities and does not replace those platforms' notices.

5. Cookies, analytics, and digital advertising

Our websites may use cookies, pixels, tags, and similar technologies for functionality, security, analytics, and advertising.

These technologies may include Meta and Google tools, depending on each website's configuration.

Their purposes may include:

• Maintaining essential functionality;
• Identifying technical problems;
• Understanding how pages are used;
• Measuring interactions with advertisements;
• Evaluating campaign effectiveness;
• Displaying advertising related to previous interactions, where permitted.

When advertising tools are enabled, their providers may receive technical identifiers and browsing information, depending on the settings, privacy choices, and applicable rules. This information may be associated with other data held by those providers.

Client documents, consultation content, identification numbers, and confidential or sensitive information must not be transmitted to advertising platforms through pixels, events, page URLs, or tracking parameters.

You can manage cookies through your browser settings and, where available, the website's preference controls. You can also adjust advertising preferences directly on the platforms you use.

Blocking certain cookies may affect some functionality. Deleting browser cookies does not automatically delete records held by the firm or its providers.

Where the law requires prior consent for nonessential technologies, they will be activated only with that authorization. Browsing alone does not replace consent where it is required.

6. When we may share information

We may share information as necessary and subject to our confidentiality obligations:

With our team: attorneys and authorized personnel involved in intake, administration, or the provision of services.

With service providers: providers of hosting, storage, document management, customer relationship management, scheduling, communications, payment processing, security, and technical support.

With professionals involved in your matter: translators, experts, specialists, and other contributors, when necessary to provide services and subject to required authorizations.

With authorities and competent agencies: when necessary to handle an engaged matter or when disclosure is required or permitted by applicable rules.

To protect rights and security: where legally appropriate to prevent fraud, investigate incidents, or exercise and defend rights, always subject to professional obligations.

In changes to the firm's structure: any transfer of files or information will be subject to applicable confidentiality, conflict-of-interest, notice, and consent requirements.

Engaging service providers does not authorize their independent use of confidential client information for advertising.

7. Confidentiality and professional duties

Information relating to legal representation is handled in accordance with the professional duties applicable to the attorneys responsible for the matter.

This Policy does not provide general authorization to disclose information protected by professional confidentiality or the attorney-client privilege.

Initial contact may also give rise to duties to protect prospective client information, depending on the circumstances and applicable professional rules.

The existence, scope, and exceptions to professional confidentiality and legal privilege depend on the law, the nature of the communication, and its context.

Do not post confidential details about your matter in comments, reviews, or on social media. When necessary, our team will identify an appropriate channel for submitting documents and information.

8. Initial contact and the attorney-client relationship

Browsing our websites, completing forms, submitting a résumé, scheduling a meeting, or receiving general information does not, by itself, establish an attorney-client relationship.

Representation depends on the firm's acceptance of the matter and agreement on the terms of the engagement, ordinarily documented in writing.

This provision does not eliminate professional duties that may arise in connection with information received during preliminary consultations.

Website content is provided for informational purposes and does not replace individualized legal advice.

9. Telephone, WhatsApp, and other communications

We may contact you through the channels you provide to respond to your request, arrange meetings, and communicate about proposals, engagement, or ongoing services.

Promotional communications will comply with the consent and identification requirements applicable to the channel used. Required authorization for automated messages or promotional calls will be requested separately where necessary.

You may request that promotional communications stop through the communication channel used or by calling the number listed in this Policy. Where applicable to text messages, you may also reply “STOP.”

Opting out of promotional communications does not prevent us from sending notices necessary for engaged services, security, or compliance with obligations.

Messaging applications and other communication services have their own policies. Depending on the sensitivity of the information, we may request the use of a different channel.

10. Storage and processing in the United States

The firm is based in the United States, where your information may be received, stored, and used for intake and the provision of services.

Engaged providers may also process information in other countries, depending on their infrastructure.

Data protection rules may vary between countries. Where an international transfer is subject to specific legal requirements, the required mechanisms and safeguards will be observed.

This Policy does not waive rights under mandatorily applicable laws.

11. Retention

We retain information for the period necessary for the purposes for which it was collected and to comply with legal, contractual, and professional obligations.

The retention period takes into account:

• Whether an inquiry or representation is ongoing;
• The nature of the documents and information;
• Recordkeeping obligations;
• Relevant periods for exercising and defending legal rights;
• Preservation needs related to disputes or legal requirements;
• Valid deletion requests and applicable legal exceptions.

When information is no longer necessary, we will use appropriate disposal, deletion, or anonymization procedures, as applicable.

Backup copies may remain until replaced through the applicable retention cycle, subject to access controls.

12. Information security

We implement reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction.

These measures should take into account the nature of the information, the risks involved, and applicable professional obligations.

No method of internet transmission or electronic storage provides absolute security.

If an incident triggers a legal notification obligation, we will take the required action and provide the required notices.

13. Your privacy choices and requests

You may contact us to:

• Request information about the processing of your data;
• Correct inaccurate information;
• Request access to or a copy of information, where applicable;
• Request deletion, subject to retention exceptions;
• Update your contact preferences;
• Opt out of promotional communications;
• Withdraw consent where processing depends on it;
• Exercise other rights under applicable law.

We may request proportionate information to verify your identity or the authority of someone acting on your behalf.

Certain requests may be subject to limitations to protect professional confidentiality, third-party information, retention obligations, or the exercise of legal rights. Where applicable, we will explain the reason for a limitation.

Additional rights under U.S. state laws will be honored where the requirements for their application are met, including rights concerning targeted advertising, the sale or sharing of information, appeals of decisions, and legally recognized privacy preference signals.

14. Information about children and minors

Our websites and lead generation campaigns are intended for adults. We do not knowingly solicit information from children under 13 through advertising forms.

In providing legal services, we may need to process information about minors represented by parents, guardians, or other legally authorized individuals.

This information should be provided through appropriate channels and used as needed for the services and applicable obligations.

If you believe a child has improperly submitted information through our websites or advertisements, please contact us so that we can evaluate the situation and take appropriate action.

15. Third-party links and services

Our websites may contain links, embedded videos, maps, social media features, and functionality provided by third parties.

These services may collect information under their own policies and settings. We recommend reviewing their privacy notices before providing information or using their features.

16. Testimonials and disclosure of matters

Publishing testimonials, images, names, or information that identifies clients or their matters is subject to the authorizations and conditions required by applicable professional rules.

Authorization to provide legal services does not automatically authorize the use of client information in advertising.

Past results do not guarantee similar outcomes in other matters.

17. Independence from immigration authorities

Cortes Immigration Law Firm PA is a private law firm. It is not part of the United States government and is not USCIS, the Department of Homeland Security, the Department of State, or any other government authority.

Decisions on visas, petitions, admission, and immigration benefits are made by the responsible authorities.

Providing information to the firm does not constitute filing an application with an authority and does not guarantee an immigration outcome.

18. Changes to this Policy

This Policy may be updated to reflect changes in services, tools, or legal and professional requirements.

The current version will be published on this page with its last updated date.

Where a change requires specific notice or new authorization, the applicable steps will be taken. Publishing a new version does not replace consent where consent is legally required.

19. Contact us

For privacy-related questions, requests, or complaints:

Cortes Immigration Law Firm PA, Attn: Privacy Requests, 608 E Central Blvd, Suite 2, Orlando, FL 32801, United States, Telephone: +1 (407) 491-8200